DocumentationTutorials, scenarios & features

Discover our expansive knowledgebase and learn how to get the most out of Citizen Ticket.




How to use the Citizen Ticket App (Organiser Toolbox)

Our combination of QR code scanning and the ability to manually admit provides flexibility to handle different scenarios at your event.

  1. Log in using either your Citizen Ticket organiser account details or via Crew Member.
  2. Select the event you are wanting to scan tickets for.
  3. Press Sync attendees to ensure you have the most update to date attendees list.
  4. Press the Camera at the bottom centre of the page.
  5. Ask the customer to show their QR code which can be found in their ticket wallet.
  6. Scan the code and select Admit.
  7. If they can't find their QR code press Attendees below the QR scanner > type their name in > press Admit Attendee.

The ticket platform that saves you time and makes you money.

Pricing Book a demo

How we use cookies

cookie icon

Hello! We would like to use cookies on this site to:

  • Store your session and log in details
  • Better understand our web traffic (analytics)
  • Provide social media and advertising features

Please read our cookie policy.