DocumentationTutorials, scenarios & features

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DocumentationTutorials, scenarios & features

Docs

Feature Guides

Event admins how do I grant another person access to edit my event

How do I refer an organiser to citizen ticket

How do I update my organiser details

Customer how do I change my contact details on my ct account

Customer how do I delete my account

Customer how do I delete or download the data you hold on me

Customer how do I reset my password

Customer I deleted my account and now I cannot access it

Customer im locked out of my account

How to download the app

How to scan attendees

How to scan in a customer without a ticket wallet

How to see how many people have been scanned in

How to use crew management

How to use the citizen ticket app organiser toolbox

Organiser app how to use the box office

Customer lookup

How do I exchange a customers tickets to a different time slot

How do I issue complimentary tickets

How do I use the box office suite

How do I archive emails

How do I send my attendees important event informationevent marketing newsletters

How do I set up a send after sale email

Create and manage early bird tickets

Dates how do I cancel or postpone my event

Dates how do I create multiple sessionstime slots for an event

Dates how do I use multidate mode

Dates how do I use the time slots power settings

Donations how to add a donations option at checkout

Duplicate event how do I duplicate my event

Embed widget how do I embed a buy tickets form to my event website

How do I make event buckets

How do I pin an event

How do I schedule a date to publish my event

How do I set up a waiver form

How do I set up gift vouchers

How to activate exchanges

How to set up exchange all tickets in a sale

How to set up tentative bookings

Images how do I add a promotional video to my event page

Images media tile how do I embed a spotify link

Location how do I delete a venue

Location how do I set a location or change a location

Location how do I set up an online event

Location how do I set up my event when I havent secured a venue

Multievent tools what are multievent tools

Releases sidebar

Sales digest notify me when my event or a timeslot sells out

Title description how do I hide my event from public view

Title description how do I set my event type

Fine print how do I view my events fine print

How do I approve or deny refund requests

Pricing plans whats a pricing plan and how do I choose one

Refunding a customer directly without a refund application

Understanding refunds on citizen ticket

Customer how do I find the contact details of an event organiser

Customer how to use the citizen ticket app

Customer I want to speak to a human

Customer is there disabled access

Customer security disclosure policy

Customer what is citizen identity

Customer how do I stream an event to my tv

Customer how do I watch a live stream event

Customer I arrived to the show late can I rewind the show

Customer where do I watch the replay of a live stream

Customer why is the live stream not playing

How do I change the sales end date for a live stream event with watch again enabled

Live stream events how do I make sure my events live stream broadcast is of high quality

Live stream events how do I stream a thirdparty conference call to my live stream

Livestream studio can I add an alternative viewing link to my livestream event

Livestream studio can people watch my camera if I havent gone live

Livestream studio how do I customise my events live stream page

Livestream studio how do I end the live stream for my event closing your broadcast

Livestream studio how do I send a broadcast message to viewers

Livestream studio how do I set up my streaming software for my live stream event

Livestream studio how do I start my livestream or go live

Livestream studio how to download the recording after the livestream