How do I send a ticket as a gift to someone?
Note: Not all event organisers activate the Transfer function. If it is active for your event you will see the blue Transfer button.
When transferring a ticket, select the “gift” checkbox. This option allows you to transfer tickets as a gift after you have purchased them. You can also set a date for them to be delivered to the recipient via email and add an optional message.
- Sign in to your Citizen Ticket account here - https://www.citizenticket.co.uk/signin/
- Then click "Purchases > Ticket Wallet" and click the "Transfer" button next to the ticket you want to send as a gift and follow the instructions from there.
![image Transfer](https://lh7-us.googleusercontent.com/joT4IViQWIJS1STbMYWyLnzOlVQUxQMRvyWEjN86WywxCdyOweVT_hlyik-wm_2Vf_21J9oAOaP6jt96aEQVIZIhM0cIItDmoLFbK6QLGJ2qq-v7g9WQFx2h4Kk_t-FJsRuNHss3bva7qH-J8kj6sno)
- If you bought more than one ticket and only want to send a specific number of them as gifts to a person, change the quantity box to the number you want to send.
- You can send gifts to different people. Just select the quantity you want per recipient.
- You will be asked to type the recipients full name and their email address. You can only send a gift when an email address is provided.
- Click the checkbox “This transfer is a gift”
- New options will appear when you activate the gift option (see below)
![](https://lh7-us.googleusercontent.com/OJJlhX-DT6HiOBLluG86mwKYaOwi00M2AA0zrXYJTDVGZFR3L-Mpt_XFc4ByjIJFcvhfM7IF6J47AGQEdbvJ2LYT8ILymL8ZrLzHiGXI1M6OtM76jaL7oRc6rfPDNb2a8mCzoTAn0Ec_cfaadE2gRjA)
- Select the date on the calendar that you want the ticket to arrive on.
- Select the time you want the ticket to arrive at.
- Add a message (Optional) e.g Birthday wishes.
- Click “Transfer Tickets”
![](https://lh7-us.googleusercontent.com/Y4mxhi8tYZ1wsKVgEgRtT3Ae9kS4vfrRReP3rbzwv5hHcHFAe1WMMUDFdY-8jJq4sTqnP_W2azPtj6-FjjHGHr9GTIuzyIOkUgargeoY42ZsoTiCu7oLAXAo5FN8O2VvE1nn6xQPBAsBjab9VU2DUPg)
- A confirmation box will appear with the information you selected. When you are happy that the recipient details / quantity / date and time of delivery / message is correct, click “Confirm Transfer”.
![](https://lh7-us.googleusercontent.com/Tf1PQ0pyS1iI39QnytYCEemb81L-3FFgKvj06kMvUByPJDdMyrC_18z1YgHQAJVt_zYPqvFuOJ-qWn7Uv3bNC7DTxStCsIAq7IO1EcBcW_8cEWuAE_eCaaMnYtsOFGV-XvlRVnCCKHjyXeP-sYtYaEA)
- A green line and tick will appear confirming that the transfer will be delivered on your selected date and time.
- On the date / time of delivery, the recipient will receive an email (they should check their inbox and spam just in case) to accept the transfer and a Citizen Ticket account will be created for them (they will need to set their password).
![](https://lh7-us.googleusercontent.com/2yVV1AQVpOvo2e-lF95v2dmQD2Vmh8q1H9EOkwAzo305Mjr2OaWrnIkVtg7xBv_0xCELJGydL_Pw02lBZw3rq-3aMMQKJekUnJNViMF6G-N-5Dig5r3_G6WbqCsLugf9GVl4_lD5q4aBg8J0Qut1NE8)